Dec 26, 2022 · It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot. This post was marked as closed.Should you experience further issues, please create a new post with additional details. I am a bot, and this action was performed automatically.RDK - 03087. A WiFi Signal is Lost. 4 Q RDK - 03088. A WiFi Internet Connection is Lost. 5 Q RDK - 03101. A Xi5 Finds SSID but cannot connect. 6 Q RDK- 03103. AWe have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Nov 21, 2022 · Navigate to the start button, then tab: All Programs>>>Accessories>>>System Tools >>> System Restore. From the display new window, click the option “Restore my computer to an earlier time” and then tap on Next. Here you need to select the most current system restore point shown “On this list.”. Next, you need to click a restore point ... Solution Code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ...Nov 21, 2022 · Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Go to xfinity.com/support/status or use the Xfinity app to check for service interruptions. All of your cable connections should be tight (if applicable) and make sure that the TV Box is not in a cabinet or behind an object that might obstruct the WiFi signal. Power cycle the TV Box by unplugging it for one to two minutes and plugging it back in. RDK-03033 Errors. About a week ago, we started getting three or four cable box crashes a day. The video just locks up and the cable box needs to be restarted. The "My Account" app still thinks everything is fine and there are no outages. I've checked the connections and they are all tight.But the techs do have the discretion to get the fee removed if the issue is something purely Comcast related, such as the drop not being connected or something. Reply nerdburgComcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems.1 Message Saturday, July 2nd, 2022 5:32 AM Closed Error 03013 Do I need a cable TV outlet for Xfinity X1 to work? If so, why? I’ve got error RDK- 03013. Cables are tight. There is no power buddy on the front of the box. Question • Updated 1 year ago 81 1 0 2 Responses CCBrian1 +10 more Valued Contributor • 367 Messages 1 year ago Hello @GuyMAndrusOct 15, 2021 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.&n. Question. May 2, 2023 · What RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand? Go to xfinity.com/support/status or use the Xfinity app to check for service interruptions. All of your cable connections should be tight (if applicable) and make sure that the TV Box is not in a cabinet or behind an object that might obstruct the WiFi signal. Power cycle the TV Box by unplugging it for one to two minutes and plugging it back in. Initially a provider of cable services, Comcast had to expand to deliver other entertainment services to its subscribers due to heavy competition in the market.While Comcast and Xfinity are separate brands, they are both owned by Comcast.RDK-03013. My cable connections seem tight ... All other. My comcast/xfinity box won't connect to my TV. All other boxes are working fine. ...Restart From the Help Menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.Go to xfinity.com/support/status or use the Xfinity app to check for service interruptions. All of your cable connections should be tight (if applicable) and make sure that the TV Box is not in a cabinet or behind an object that might obstruct the WiFi signal. Power cycle the TV Box by unplugging it for one to two minutes and plugging it back in. RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9.Dec 26, 2022 · It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world.Error Code: RDK-03013. Description: It appears that your X1 box is either not activated or doesn't have a strong enough signal. You can try tightening the coax cable or restart your set-top-box by pressing the power button for 10 seconds and releasing it.Jul 21, 2021 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. No Splitters. We have one DVR contour box and 3 other boxes, all connected directly. It only happens late afternoon, evening, never during the day.• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itPress and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box. Allow five minutes for your primary DVR TV Box to reboot.RDK-03013. So just switched over to comcast from direct tv since it was getting too expensive and now im getting this constantly on all the lines, tried replacing the splitter and did nothing. We have made changes to keep employees safe so response and call times may be longer than usual.Jul 21, 2021 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. X1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV.xfinity assistant chat agent asks for ssn. I was in the process of purchasing a new phone and used the xfinity chat agent to assist me. the agent asked from the last 4 digits of my credit card which i provided. then i was asked for my complete SSN (!!) number on the chat link. I did not provide that information and the agent refused t. Question.RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ...To send a "Direct (private) Message": • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New Message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.I got up this morning and decided to try one last thing. I took the splitter out of the equation and took the coax directly to the X1 box. I left the ethernet unplugged.Press the power button of the internet provider and hold it for a minimum of 30 seconds. You can now reconnect all the cables to their respective slots, then allow the connection to be re-established again. Turn on your television and try to stream again. Check if the RDK-03003 is still showing.Reach out to Comcast Xfinity Support Representative. This is the last step of rectifying the RDK 03013 error. You’ve to contact the support department either via the chat box or their toll-free number: 1-800-Xfinity. Alternatively, you can log in to their official website and drop your complaint.3 years ago. @Mm2759 wrote: my service is consdtantly frozen for 15-30min throughout the day. during this time i am unable to reset or anything else. when i call in the automated system only gives a reset option and it will not let me proceed to a live rep. this problem has been going on for quite a whileis this the right department to contact ...Learn to troubleshoot common error codes.Aug 23, 2020 · RDK-03013 error I moved into a new apartment and got a brand new box for the tv. Upon setup, an error message displays with the error code RDK-03013. I have tried two different cable cables and unplugged the box multiple times. Additionally, the wireless restart available on the app doesn't seem to actually restart the box. But the techs do have the discretion to get the fee removed if the issue is something purely Comcast related, such as the drop not being connected or something. Reply nerdburgThe Blessed Virgin Mary received this title, which reflects her unwavering desire to pray for the welfare of people, particularly those who seek her intercession.…Nov 21, 2022 · Click on your system start menu. In the search box, type “cmd.”. Next is to right-click on the command prompt. From here, select RUN as Administrator option. Type in “SFC/scan now” directly on the command prompt window. Immediately hit on the enter button so the given command will be executed. The Blessed Virgin Mary received this title, which reflects her unwavering desire to pray for the welfare of people, particularly those who seek her intercession.…We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Learn to troubleshoot common error codes.How do I fix my Comcast RDK 03013? Solution Code. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.”Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see X1: Restart My TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.May 7, 2020 · The issue (RDK-03033) has been identified and should be resolved during our next firmware release happening next week. Please report back at the end of next week if you continue to experience this issue. Thank you in advance for your patience. **Marking as Best Answer so all customers reporting RDK-03033 will see this message. Error code RDK-03013 after several restarts. Saturday, May 7th, 2022 11:03 AMRestart From the Help Menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.X1 Error Code: RDK-03053 - Trouble Connecting to X1Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. How do I fix my Comcast RDK 03004? Make sure the cables are well connected, you can as well restart the Boxes, reset the box if the problem persists, or Call the customer support for help. Final verdict. There are common errors you are likely to come across when using Xfinity Cable Box. One of them is RDK 03117.Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.&n. Question.Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Crypto X1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV. Sep 24, 2020 · Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems. Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up.Solution Code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ... RDK 03033. Every single day now, RDK 03033. If I’m home during the day, watching tv is not an option. No amount of rebooting fixes it. When night rolls around all the problems are magically resolved. This is unacceptable. There are no loose cables. This is undeniably a Comcast problem.Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative. To resolve this issue, check the power of the Wireless Gateway. Wait three seconds, press the WPS button on the Wireless Gateway, and ensure that the WPS light on the Wireless Gateway turns on when the button is pressed. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us ...Learn how to resolve the X1 error code RDK-03010 - There's a Problem That Needs our Attention. Feb 20, 2023 · First of all, you have to unplug all the cables from your Internet Router including the power cable. After that, you have to hold the “Power” button for 30 seconds. You have to do this for both your Router and Cable boxes. Now, plug in the power cable and switch on the power. Xfinity AssistantSolution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see X1: Restart My TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.Jul 2, 2022 · 1 Message Saturday, July 2nd, 2022 5:32 AM Closed Error 03013 Do I need a cable TV outlet for Xfinity X1 to work? If so, why? I’ve got error RDK- 03013. Cables are tight. There is no power buddy on the front of the box. Question • Updated 1 year ago 81 1 0 2 Responses CCBrian1 +10 more Valued Contributor • 367 Messages 1 year ago Hello @GuyMAndrus Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.&n. Question. May 20, 2022 · Before addressing your point of concern, it is imperative to know what Comcast is and how it is related to Xfinity. Comcast is one of the significant providers of entertainment, cable television,and communications products and services in the United States. Learn to troubleshoot common error codes.Dec 26, 2022 · It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot. Oct 18, 2022 · Thanks for taking the time to let us know about this issue you're having, @HSSCARPELI. We never want to see you having trouble with a new cable box. Something went wrong. I wasn't able to load. Please refresh to try again. RefreshRDK-03013. My cable connections seem tight ... All other. My comcast/xfinity box won't connect to my TV. All other boxes are working fine. ...Now, press and then keep the “Power” button of the Internet Provider, on hold for no less than 30 seconds. Now put the cables back in their respective slots and then let the internet connection come. Turn on the TV and try streaming again. Check if Xfinity rdk-03003 still shows up or not.1 Message Saturday, July 2nd, 2022 5:32 AM Closed Error 03013 Do I need a cable TV outlet for Xfinity X1 to work? If so, why? I’ve got error RDK- 03013. Cables are tight. There is no power buddy on the front of the box. Question • Updated 1 year ago 81 1 0 2 Responses CCBrian1 +10 more Valued Contributor • 367 Messages 1 year ago Hello @GuyMAndrusSep 24, 2020 · Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems. RDK-03013. So just switched over to comcast from direct tv since it was getting too expensive and now im getting this constantly on all the lines, tried replacing the splitter and did nothing. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. Jul 12, 2020 · 2 comments AutoModerator • 3 yr. ago We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support.
To resolve this issue, check the power of the Wireless Gateway. Wait three seconds, press the WPS button on the Wireless Gateway, and ensure that the WPS light on the Wireless Gateway turns on when the button is pressed. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us .... Patient gateway brigham and women
Nov 21, 2022 · How do I fix my Comcast RDK 03004? Make sure the cables are well connected, you can as well restart the Boxes, reset the box if the problem persists, or Call the customer support for help. Final verdict. There are common errors you are likely to come across when using Xfinity Cable Box. One of them is RDK 03117. Jul 12, 2020 · 2 comments AutoModerator • 3 yr. ago We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. Jul 2, 2022 · 1 Message Saturday, July 2nd, 2022 5:32 AM Closed Error 03013 Do I need a cable TV outlet for Xfinity X1 to work? If so, why? I’ve got error RDK- 03013. Cables are tight. There is no power buddy on the front of the box. Question • Updated 1 year ago 81 1 0 2 Responses CCBrian1 +10 more Valued Contributor • 367 Messages 1 year ago Hello @GuyMAndrus Press the power button of the internet provider and hold it for a minimum of 30 seconds. You can now reconnect all the cables to their respective slots, then allow the connection to be re-established again. Turn on your television and try to stream again. Check if the RDK-03003 is still showing.Go to xfinity.com/support/status or use the Xfinity app to check for service interruptions. All of your cable connections should be tight (if applicable) and make sure that the TV Box is not in a cabinet or behind an object that might obstruct the WiFi signal. Power cycle the TV Box by unplugging it for one to two minutes and plugging it back in. For the last several months I have been trying to find resolution to my RDK 03033 issue that seems to occur nightly with my Contour 2 DVR box. I have had countless number of technicians come out to my home and attempt to diagnose/fix the issue but to no avail.Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.Feb 17, 2020 · Hi, thank you for the advice...BUT so far I have not been able to meet up with a Comcast tech at home. I called the customer support a few times, and they have scheduled a tech to come out last wednesday from 10-12, but it was a no show, I had to go back to work, and at 1:30pm a tech called me saying he was on his way, but they told me 10-12. Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Learn how to resolve the X1 error code RDK-03031.Jun 28, 2022 · The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to create a common framework for powering tru2way®, IP or hybrid set-top boxes and gateway devices and to accelerate the development and deployment of next-generation video services.Aug 15, 2013 .
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